Effective Date: 08-12-2025

One Shot Charlie’s (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website https://www.oneshotcharlies.net, making reservations, placing online orders, or otherwise interacting with us.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide to Us Directly

• Name, email address, and phone number when making a reservation, placing an order, or signing up for our mailing list.
• Payment information when making purchases online (processed securely by third-party payment providers).
• Feedback or messages you send via our contact forms.

b. Information Collected Automatically

• Your IP address, browser type, and device information for security and site performance purposes.
• Cookies and similar technologies to remember your preferences and improve your online experience.

2. How We Use Your Information

We use your information to:

• Process reservations, online orders, and payments.
• Send you updates, promotions, or special offers (if you have opted in).
• Respond to inquiries or customer service requests.
• Improve our website, menu offerings, and customer experience.
• Comply with legal obligations.

3. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Keep your shopping cart active during online ordering.
• Remember your preferences for future visits.
• Track website usage for analytics and performance improvements.

You can disable cookies in your browser settings, but certain features (like online ordering) may not function properly.

4. Sharing Your Information

We do not sell your personal information.
We may share your data only with:

• Service Providers such as payment processors, reservation platforms, or email marketing services — but only to the extent necessary to perform their services.
• Legal Requirements if we are required to disclose information in response to a court order, law, or government request.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections or deletion of your data.
• Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at:

7. Security

We take reasonable steps to protect your personal information from loss, theft, misuse, and unauthorized access. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., delivery services, reservation platforms). We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date” updated accordingly.